PGDM Core Subject
Learning, Development & EQ
Course Objective
Primary PO Mapping: PO3 (Leadership) & PO8 (Lifelong Learning).
Strategic Focus: Utilizing Emotional Intelligence (EQ) to manage interpersonal dynamics and foster a culture of continuous learning.
Mandatory Textbook: Employee Training and Development by Raymond Noe and Amitabh Deo Kodwani (McGraw Hill India).
Internal Assessment Scheme (70 Marks)
|
Component |
Marks |
Description |
Mapped CO |
|
Simulations |
20 |
Sim 1 (10M): The Training Room (Facilitation). Sim 2 (10M): The EQ Lab (Conflict). |
CO2, CO3 |
|
Case Study |
10 |
"The Failed Training": Analyzing why a training program did not yield ROI. |
CO1, CO4 |
|
Presentation |
10 |
"L&D Strategy Pitch": Proposing a corporate academy or learning path. |
CO5 |
|
Mid-Term |
10 |
Internal written exam covering ADDIE model and EQ. |
CO1 |
|
Project |
10 |
"Design a Training Module": End-to-end design of a 1-day workshop. |
CO2 |
|
Participation |
10 |
Active involvement in EQ exercises and peer feedback. |
All |
Detailed 20-Session Plan
|
Session |
Topic |
Pre-Reading (Noe & Kodwani) |
Assignment / Case Study |
|
1 |
Strategic L&D Management Linking training to business strategy and performance. |
Ch 1: Intro to Employee Training |
Assignment: Audit the training page of a Fortune 500 company. |
|
2 |
Training Needs Assessment (TNA) Organizational, Task, and Person analysis. |
Ch 3: Needs Assessment |
Task: Conduct a TNA for a Sales Associate role. |
|
3 |
Adult Learning Theories Andragogy (Knowles), Social Learning, and Experiential Learning. |
Ch 4: Learning: Theories |
Assignment: Map a past learning experience to Kolb’s Cycle. |
|
4 |
Program Design: The ADDIE Model Analysis, Design, Development, Implementation, Evaluation. |
Ch 5: Program Design |
Project: Outline the "Design" phase for a leadership course. |
|
5 |
Training Delivery Methods On-the-job, lectures, simulations, and e-learning. |
Ch 7: Traditional Methods |
Task: Create a 5-minute micro-learning script. |
|
6 |
Digital Learning & LMS Gamification, MOOCs, and Learning Management Systems. |
Ch 8: Technology-Based Training |
Assignment: Review a Coursera/Udemy course structure. |
|
7 |
Evaluation of Training (Kirkpatrick) Reaction, Learning, Behavior, and Results. |
Ch 6: Training Evaluation |
Task: Design a "Level 1" Feedback Form. |
|
8 |
Calculation of ROI in Training Cost-benefit analysis and Phillips’ Level 5. |
Ch 6 (Contd.) |
Case Study: Accenture’s ROI on Training. |
|
9 |
Mid-Term Internal Exam Assessment of TNA, Design, and Evaluation models. |
Review: Sessions 1–8 |
Assessment: Written Exam (10 Marks). |
|
10 |
Emotional Intelligence (EQ) Fundamentals Goleman’s Framework: Self-Awareness & Regulation. |
Ref: Daniel Goleman |
Task: Complete an EQ Self-Assessment. |
|
11 |
Social Awareness & Empathy Reading social cues and active listening. |
Ref: Working with EQ |
Assignment: "Empathy Map" for a difficult colleague. |
|
12 |
Relationship Management Influence, conflict management, and teamwork. |
Ref: Social Intelligence |
Case Study: The Toxic Leader. |
|
13 |
Simulation Lab 1: The EQ Lab Role-playing conflict resolution using EQ techniques. |
Manual: Conflict Scenarios |
Assessment: Simulation Performance Score (10 Marks). |
|
14 |
Leadership Development Mentoring, coaching, and 360-degree feedback. |
Ch 9: Employee Development |
Assignment: Draft a "Mentorship Agreement". |
|
15 |
Career Management & Succession Protean careers and dual-career paths. |
Ch 10: Career Management |
Task: Create a 5-year Career Development Plan. |
|
16 |
Simulation Lab 2: The Training Room Delivering a 15-minute training segment to peers. |
Manual: Facilitation Guide |
Assessment: Simulation Performance Score (10 Marks). |
|
17 |
Cross-Cultural Training Preparing employees for global assignments. |
Ch 11: Special Issues |
Task: Design a cultural briefing for Japan. |
|
18 |
Future of L&D AI in coaching, VR/AR training, and personalized learning paths. |
Ch 12: Future of Training |
Assignment: Research a VR training application. |
|
19 |
Capstone Presentation Presenting the "L&D Strategy Pitch". |
Manual: Presentation Rubric |
Assessment: Group Presentation (10 Marks). |
|
20 |
Course Synthesis Creating a Learning Organization. |
Ref: The Fifth Discipline |
Submission: Final Course Portfolio. |